Personal Contact Information

We may collect the following information from users of our website:

• First name and last name.
• Street address.
• Region and city.
• Mobile phone number.
• Information related to previous orders.

We also collect non-personally identifiable information (Non-PII), demographic information, and other data that does not reveal the identity of the user.

We, or our third-party service providers, may collect non-personal information, including:

• MAC address.
• Device type.
• Screen resolution.
• Operating system version.
• Internet browser.
• Demographic information such as geographic location, gender, and date of birth.

We may also aggregate personal information in a manner that does not identify individual users, such as calculating the percentage of users within a specific telephone area.

In addition, we and our service providers may use:

• Cookies.
• Pixel Tags.
• Web Beacons.
• Similar technologies.

These technologies are used to improve our services, personalize your experience, and facilitate the use of the website.

If you do not wish to use cookies, you may disable them through your browser settings.

To learn more about cookies, please visit:

http://www.allaboutcookies.org/

IP Addresses

IP addresses are Internet Protocol addresses assigned to devices used to access the website.

Your IP address is automatically assigned by your Internet Service Provider (ISP) and is logged along with:

• The time of your visit.
• The pages you access.

Collecting IP addresses is a standard practice on the Internet.

Some of your information, such as:

• Mobile phone number.
• Email address.

may also be shared with third-party notification services such as OneSignal to enable push notification services.

How We Use Your Information

We use your information to:

• Create your user account.
• Communicate with users.
• Provide Anoush services.
• Send promotional offers and special deals.
• Process payments for orders placed through the website.

Users may unsubscribe from marketing communications through their account settings.

Cookies

The website uses cookies to:

• Recognize returning users.
• Improve the user experience.
• Save login information.
• Remember preferred language and region.
• Deliver a better browsing experience.

Use of IP Addresses

We use IP addresses to:

• Analyze website usage.
• Diagnose server issues.
• Administer the website.
• Fulfill purposes that require the use of personal information when necessary.

Email Address

When creating an account, you are required to provide your email address so that we can:

• Confirm your orders.
• Contact you.
• Notify you if there is an issue with your order.

You may later update your email address or correct inaccurate information through the “My Account” page.

If you do not provide an email address, you will not be able to create an account or place orders.

We also provide the restaurant fulfilling your order with certain contact information, including:

• First name.
• Last name.
• Delivery address.
• Phone number.

We do not sell or disclose your personal information to any third party except as described in this Privacy Policy or as required by law.

Credit Cards and Payment Methods

When placing an order through the website, you must choose a payment method.

We do not store your credit or debit card information.

For electronic payments, your card details are securely transmitted in encrypted form to the payment gateway in accordance with international security standards.

With your consent, we may retain part of your payment card information in encrypted form while applying the highest security standards.

Order Processing Information

The information required to process your order includes:

• Name.
• Address.
• Phone number.
• Email address.
• Any other information necessary to complete the order.

This information is shared with the branch responsible for fulfilling your order and is used to keep you informed of your order status.

Personal information will not be shared with our partners or any other party without your consent unless required by applicable laws or regulations.

Browsing Information

While using the website, we collect information such as:

• Pages visited.
• Duration of your visit.
• Features used within the website.

This information is not used to identify you personally.

It is used to:

• Improve the website.
• Analyze website usage.
• Support operational processes.
• Display more relevant content and advertisements.
• Comply with legal obligations.

Marketing

We do not sell or rent your personal information for marketing purposes.

We may combine your information with other data to improve our services, content, and advertisements.

You may opt out of receiving marketing communications through:

• Email.
• Your “My Account” page.

Do We Disclose Your Personal Information?

Your personal information may be disclosed to our employees only when necessary.

We may also disclose your information where necessary to:

• Comply with applicable laws.
• Respond to requests from government authorities or courts.
• Protect our rights and property.
• Prevent fraud or criminal activities.
• Protect users of the website.

How Personal Information May Be Disclosed

Personal information may be disclosed to third-party service providers who provide services such as:

• Website hosting.
• Data analysis.
• Payment processing.
• Order fulfillment.
• Information technology services.
• Customer support.
• Email delivery services.
• Credit card processing.

We may also disclose personal information where required by law or when necessary to protect our rights, business operations, or website users.

Cookies

When you visit the website, our server sends a cookie to your device.

Cookies are used to:

• Recognize users.
• Facilitate login.
• Store usage preferences.

Cookies do not transmit viruses.

You may accept or reject cookies through your browser settings; however, disabling them may affect certain website features.

Protection of Your Personal Information

The website contains secure pages for collecting user information, and sensitive data is stored in encrypted form.

We use various technical and administrative measures to protect the confidentiality and integrity of your information.

Our servers use:

SSL (Secure Sockets Layer)

which is supported by browsers including:

• Netscape Navigator.
• Microsoft Internet Explorer.
• Firefox.
• Safari.
• Chrome.

Security

We implement appropriate organizational, technical, and administrative safeguards to protect personal information.

However, no method of data transmission over the Internet or electronic storage can be guaranteed to be 100% secure.

If you believe your account has been compromised, please contact us immediately.

Information About Our Services

From time to time, and with your consent, we may send you information regarding:

• Products.
• Services.
• Discounts.
• Special offers.
• Marketing campaigns.

You may unsubscribe from these communications at any time via email or through your “My Account” page.

Changes to This Privacy Policy

Anoush reserves the right to modify this Privacy Policy at any time. Any updated version becomes effective immediately upon publication on the website.